Privacy Policy

YOUR PRIVACY MATTERS

Thank you for visiting Third Sector Training (the "Website"). This Privacy Policy explains how we collect, use, and protect your personal information when you use our services and interact with the Website. By accessing or using the Website, you consent to the terms of this Privacy Policy.

1. Information We Collect:

   1.1 Personal Information: We may collect personal information, such as your name, email address, phone number, mailing address, and any additional information you voluntarily provide when registering an account, sending an email, making a purchase, or contacting us.

   1.2 Payment Information: If you make a payment on the Website, or external payment gateways, we may collect and process payment information, such as your name, email, but we do not have access to your bank details, or store any sensitive information on our servers. It is securely transmitted to and processed by trusted third-party payment processors.

   1.3 Usage Information: We may collect non-personal information about your interaction with the Website, including your IP address, browser type, referring website, pages visited, and the duration and frequency of your visits. This information is collected through the use of cookies, log files, Google Analytics, Facebook Pixels and similar technologies.

2. Use of Information:

   2.1 We use the information collected to provide and improve our services, fulfil your orders, respond to inquiries, send relevant updates or notifications, personalise your experience, and analyse trends and usage patterns on the Website.

   2.2 We may use your email address to send you promotional emails, newsletters, or other marketing communications, but you can opt-out of receiving such communications at any time.

   2.3 We may aggregate and anonymise non-personal information for statistical purposes, research, or analytical purposes.

3. Information Sharing:

   3.1 We do not sell, trade, or rent your personal information to third parties without your explicit consent, except as described in this Privacy Policy.

   3.2 When buying our services, you share your personal information with external trusted third-party service providers, e.g. PayPal, who assist us with operating the Website, processing payments, or delivering services. These providers are obligated to keep your information confidential and are not allowed to use it for any other purpose.

   3.3 We may disclose your information if required by law, to protect our, or their rights, or in response to a valid legal request.

   3.4 The third-party service providers may disclose your personal information if required by law, to protect  their rights, or in response to a valid legal request.

4. Data Retention:

   4.1 We retain your information for as long as necessary to fulfil the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.

   4.2 If you wish to have your information deleted from our records, please contact us, and we will promptly respond to your request, subject to any legal obligations or legitimate interests.

5. Data Security:

   5.1 We implement reasonable security measures to protect your personal information from unauthorised access, alteration, disclosure, or destruction.

   5.2 However, please be aware that no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

6. Third-Party Websites and Services:

   6.1 The Website may contain links to third-party websites or services that have their own privacy policies. We are not responsible for the privacy practices or content of those websites. We recommend reviewing their respective privacy policies.

7. Children's Privacy:

   7.1 The Website is not intended for individuals under the age of 13 (the minimum age for using most websites, social media sites and apps) and courses under the age of 18 (the minimum age for using PayPal payments). We do not knowingly collect personal information from children. If you believe we may have inadvertently collected personal information from a child, please contact us, and we will promptly remove the information.

8. Your Rights:

   8.1 You have the right to access, update, correct, and delete your personal information. You can exercise these rights by contacting us. We will respond to your request within a reasonable timeframe.

   8.2 Please note that some information may be retained as necessary to fulfil legal obligations, resolve disputes, or enforce agreements.

9. Changes to this Privacy Policy:

   9.1 We reserve the right to update or modify this Privacy Policy at any time. 

   9.2 We may also update these Terms from time to time, and the revised Terms will be effective upon posting on the Website.

10. Contact Us:

    If you have any questions or concerns regarding this Privacy Policy or our privacy practices, please contact us.

Please read this Privacy Policy carefully and revisit it periodically to stay informed about our information practices and any updates.

IMPORTANT! Any actions that violate these rules of conduct may result in suspension of your ability to access training, groups, forums and other member-contributed areas. Account suspensions may be appealed to a Moderator.

“Start where you are. Use what you have. Do what you can.” 

– Arthur Ashe